Privacy Policy
This Privacy Policy explains how Lexicon Hub handles personal data in connection with its website, course inquiries, screening, enrolment, and small-group language courses in Kolkata.
Why We Use Data
We use personal data to respond to inquiries, carry out level screening, match learners to suitable groups and timetables, confirm course terms, manage enrolment, arrange lessons, support guided practice and progress review, process payments, maintain records, improve site reliability, and meet legal, accounting, and security requirements.
Sharing with Service Providers
We may share personal data with payment processors, website and hosting providers, communication tools, and other operational partners that support course administration, scheduling, and site maintenance. These parties are expected to use the data only for the services they provide to us and to handle it under appropriate confidentiality and security obligations.
Legal Disclosure
We may share personal data when necessary to comply with legal obligations, respond to lawful requests, protect our rights, or address fraud, security, or safety concerns. We may also disclose information where needed to establish, exercise, or defend legal claims.
Contact Information
Subject to applicable law, individuals may ask to access, correct, update, or delete their personal data, and may object to or restrict certain processing where permitted. Requests may be declined or limited when retention is required for legal, contractual, or operational reasons.
To make a privacy request, use the contact details in this policy and describe the data or issue involved. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal obligations that apply.
Personal data is retained for the period needed to manage inquiries, deliver courses, maintain records, resolve disputes, and meet legal obligations. When data is no longer required, it is deleted, anonymised, or otherwise handled in a secure manner according to our internal retention practices.
If we make material changes, we will update the policy text on the website and may use reasonable notice methods where appropriate. The date of the latest revision should be checked before relying on this notice.
Data We Collect
We may collect identification and contact details, course inquiry information, level screening responses, timetable preferences, enrolment details, payment-related records, attendance information, learning progress notes, and messages sent through our website or other booking channels. We may also process technical data such as device, browser, and usage information when the site is used.
How We Collect Data
We receive personal data from website forms, email, phone calls, centre visits, and other communications used for course inquiry, screening, matching, and enrolment. We also obtain data from course administration activities, payment processing, and automated logs generated by the website and related systems.
Cookies We Use
Our site may use essential cookies needed for security and core functions, preference cookies that remember basic settings, and analytics cookies that help us understand site performance and usage patterns. Some cookies end when the browser session ends, while others remain for a longer period.
Cookie Controls
Users may manage cookies through browser settings and, where available, any on-site preference tools. Blocking or deleting cookies may limit certain functions, such as form handling, session continuity, or basic usage measurement.